I have not received my QR code

When placing an order, the order summary will be emailed to you, along with a link to view the order and display the QR code required to install the eSIM.

Please check your junk / spam mailbox

1. Open the email > Click "View your order"

2. The order will be opened > Click on the install button in the middle of the page

3. The corresponding QR code is now displayed > Follow the steps in the install guide.

For a more detailed guide to installing the eSIM, click on the link to the article below:

Setup Guide For Installing an eSIM

If you cannot locate the email, then follow the steps below:

1. Login to your account 

2. Click on "Manage your eSIM's" located at the top of the page in the menu bar.

3. Locate the eSIM you wish to install > Click "Install eSIM" 

4. Follow the steps in the install guide.

For a more detailed guide to installing the eSIM, click on the link to the article below:

Setup Guide For Installing an eSIM