Skip to main content
Remember: Data roaming should be set to OFF for your primary SIM card, but it should be set to ON for your Tripsim eSIM.
Read More
Ask for help
Menu
Support Home
Tripsim eSIM Store
Ask for help
tripsim by SYD | Help
Managing My Account
Managing My Account
My Account
Create An Account
Log Into My Account
Reset Password
How To Delete Your Account
Managing eSIM's
Setup Guide For Installing An eSIM
How To Add Multiple Bundles To Your eSIM
How can I check my eSIM balance?
How To Buy An eSIM
How Do I Top-up My eSIM?
Give Your eSIM a Reference Name
Help Articles
I have not received my QR code
Does an eSIM expire if it's not used?
How Bundles Work
How secure is eSIM?
How To Make A Complaint
How to Log A Fault
Billing
Request a Refund
Where Can I Find My Order Summary?