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Remember: Data roaming should be set to OFF for your primary SIM card, but it should be set to ON for your Tripsim eSIM. Read More
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  1. tripsim by SYD | Help
  2. Managing My Account

Managing My Account

My Account

  • Create An Account
  • Log Into My Account
  • Reset Password
  • How To Delete Your Account

Managing eSIM's

  • Setup Guide For Installing An eSIM
  • How To Add Multiple Bundles To Your eSIM
  • How can I check my eSIM balance?
  • How To Buy An eSIM
  • How Do I Top-up My eSIM?
  • Give Your eSIM a Reference Name

Help Articles

  • I have not received my QR code
  • Does an eSIM expire if it's not used?
  • How Bundles Work
  • How secure is eSIM?
  • How To Make A Complaint
  • How to Log A Fault

Billing

  • Request a Refund
  • Where Can I Find My Order Summary?

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